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FAQs

Field App Commonly Asked Questions

  • Why did a customer show as eligible when they were already in enrolled?
  • What if the scanner doesn't work during FSL pickup?
  • What should I do if there is Major Appliance COD job where the OEM is only covering parts?
  • What should I do if the customer isn't home?
  • Shortcuts menuĀ 
  • Customer Is hereĀ step
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