If you are experiencing issues with SSO, you should contact Service Desk at 888-655-7377 to verify your Asurion login credentials.
Example SSO issue:
What if I am past SSO but am getting an error message? Try to refresh your app 2-3 times in increments of 20 sec. To refresh your app, close the app, make sure it is no longer running in background, and reopen
Example issue past SSO: